Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Data

• Name
• Email address
• Phone number
• Address

2.2 Account Data

• Login details
• Profile information

2.3 Property Data

• Listings and descriptions
• Uploaded images

2.4 Technical Data

• IP address
• Browser type
• Device information

3. How We Use Your Data

We use your data to:

• Provide and operate the platform
• Connect landlords and tenants
• Improve user experience
• Send service-related communications
• Prevent fraud and ensure security

4. Legal Basis for Processing

We process data under:

• Contractual necessity
• Legal obligations
• Legitimate interests
• User consent (where required)

5. Sharing Your Data

We may share data with service providers (hosting, analytics, payment processors) and legal authorities if required. We do not sell your personal data.

6. Data Retention

We retain data only as long as necessary for providing services, meeting legal obligations, and resolving disputes.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability

To exercise your rights, contact us at the address below.

8. Data Security

We implement encryption, secure servers, and access controls. However, no system is 100% secure.

9. Cookies & Tracking

We use cookies to improve site performance, analyse traffic, and personalise content. See our Cookie Policy for full details.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this policy periodically. Continued use of the platform after changes constitutes acceptance.

12. Contact

For privacy queries: support@yourhostmatelets.co.uk